QWE Practice Guideline: 430: Promote accommodations and accessibility

Target group: Any organization employing and/or supporting individuals with disabilities

Practice Description

Crossroads Industrial Services’ Human Resources Manager is a member of the Mobility Advisory Committee (MAC) for the City of Indianapolis, advocating for transportation needs of individuals with disabilities

Resources Needed

Subject matter experts/trainers

• Staff with knowledge of staff transportation needs, community/state transportation offerings, and advocacy experience

Implementation

Process

• A member of management joined a committee in the city’s public transportation department
  • He/she attends committee meetings and public meetings to advocate for current transportation needs
  • Transportation is a significant barrier for individuals with disabilities, so the manager is knowledgeable about current transportation issues for staff and correlated issues within the community and government

Documentation

• SOPs
  • Policies and procedures for connecting with government agencies and representing the organization
• Training
  • Staff should have regular advocacy and networking training

Outcomes/Results

Individual

• Over 60% of Crossroads Industrial Services’ employees use public transportation to get to and from work. These employees benefit from the advocacy efforts that have helped maintain routes without adding cost.

Organizational

• The organization has a workforce that can use public transportation without added cost or stress related to changing routes.
• The organization also benefits from being able to continue to recruit prospective employees who need to use public transportation.
• Enhanced collaboration with community and government services

NPA: Crossroads Industrial Services
Location: Indianapolis, IN
Date Submitted: 2012
Website: http://www.crossroadsindustrialservices.com/

Resources: Quality Work Environment Workbook