QWE Practice Guideline: 110: Design and implement a range of training programs to improve productivity and enhance wages

Target group: Any organization supporting or employing individuals with disabilities

Practice Description

Develop job clubs to train and assist individuals with various aspects of employment.

Resources Needed

Subject matter experts/trainers

• Staff or consultant with knowledge of employment needs and issues related to disability employment

Funding

• Grants and state vocational rehabilitation funding

Implementation Process

Process

• Job Clubs are conducted on a weekly basis and are led by job coaches
• Training topics include
  • Hard and soft skills
  • Transportation
  • Attendance
  • Coping with job stress
  • Understanding what to expect in the workplace
  • How to call in to work
  • Meeting with your manager
  • Business relationships
  • Conflict resolution and de-escalation
• Curriculum is based on the Imagination Station model and is tailored to the level of each individual

Documentation

• SOPs
  • Policies and procedures for operating the job clubs
• Training
  • Staff and job coach training to operate job clubs

Outcomes/Results

• Participants received paid internship opportunities and competitive employment opportunities

NPA: ServiceSource
Location: Alexandria, VA
Date Submitted: 2011
Website: www.servicesource.org

Resources: Quality Work Environment Workbook