QWE Practice Guideline: 441 – Promote inclusion through communication

Target group: Any organization supporting and/or employing individuals with disabilities

Practice Description

Use visual communication boards in lobbies to ensure staff have access to all important company information.

Resources Needed

Subject matter experts/trainers

• Staff or consultant to set up communication boards, install software, and provided training on use of system

Equipment

• Communication boards
• Software

Labor hours

• Staff time for training on use of system and to keep system updated

Implementation Process

Process

• Research communication board options and assess how many will be needed to ensure communications reach all staff
• Have communication boards installed and staff trained on how to use the boards
• Update boards on a regular schedule to ensure timely and consistent dissemination of company information to all staff
• Communications can include the following:
  • Reminders
  • Training announcements
  • Health and wellness information
  • Employee recognitions
  • Company culture statements

Documentation

• SOPs
  • Policies and procedures for use of communication boards
    • What can be shared
    • How often to update
• Training
  • How staff use the communication boards and update them

Outcomes/Results

• Improve company morale

NPA: Tresco
Location: Las Cruces, NM
Date Submitted: 2011
Website: http://www.trescoinc.org/

Resources: Quality Work Environment Workbook